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Ride in Kane Transportation Service Survey

Pace is currently conducting a customer satisfaction survey for Ride in Kane customers and we need your help!

Ride in Kane Transportation Service

Since 2008, Aurora Township has been a sponsor and provider for the Ride in Kane transportation service. Under Ride in Kane, eligible residents are offered subsidized curb-to-curb transportation available 24 hours-day, 7 days-a-week and 365 days a year. Our service area is limited to southern Kane County and the DuPage County section of the City of Aurora.

Who is eligible?

Aurora Township residents, 65 years of age or older or those who are disabled, may qualify for Ride in Kane services as an Aurora Township client. All applicants must be Aurora Township residents to register through our office. If you are unsure if you are a township resident, you can check your address through the township Assessor’s system here.

How do I register if I live within Aurora Township?

Aurora Township residents may call 630-892-1999 to determine if you meet the eligibility criteria and to make an appointment to register for the program.  The registration process takes a minimum of 7 to 10 days to complete so service may not be immediately available.  A Ride-In-Kane representative will help to determine your eligibility for this program.

Once you are fully registered for Ride in Kane, rides may be scheduled by calling the call center at 1-866-727-6842 1 to 7 days in advance.

What is the cost to use Ride in Kane?

Most Ride in Kane trips cost the passenger $5 one-way for the first ten miles and $1.50 per additional mile, so the fare depends on the distance traveled. One travel companion may ride with a registered rider free of charge. Pace will calculate the specific costs associated when appointments are scheduled.

What are the pick-up and destination points?

Ride in Kane service is curb to curb. Because of liability issues, Pace prohibits drivers from helping someone in or out of a building. Riders must be able to make it to the curb or have a companion to help them to the curb.

Please see attached Ride in Kane Riders Guide for complete program and contact information or visit

The Ride in Kane service operates without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been affected by any discriminatory practice under Title VI may file a complaint with their sponsoring agency or the Association for Independent Development (AID), the program administrator.

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